Installation of AVG Free can in some cases fail with the following error message:

Local Machine: installation failed
Installation:
Error: Action failed for file avgtdi(a|x).sys: starting service....
Error 0x80070014

This issue is caused by another security application on the computer, which prevents AVG Free from installing its network components such as LinkScanner or E-mail Scanner. The following applications are currently known to cause this situation:

  • Lavasoft AdAware (Anniversary Edition)
    To allow installation along Lavasoft AdAware (Anniversary Edition), please update this application to a newer version which fixes this issue. 
  • eAcceleration StopSign Firewall
    To allow installation along eAcceleration StopSign Firewall, please update this application to a newer version which fixes this issue. The solution is also described in the eAcceleration knowledge base at:
    http://support.stopsign.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=330

Awards & Certifications

AVG products are running on over 177 million computers worldwide.

Windows 7 Compatible

Windows 7 compatibleAVG products are compatible with Windows 7

Business Solutions Magazine "Best Channel Vendor"

Business Solutions MagazineBusiness Solutions Magazine named AVG "Best Channel Vendor" of 2010.

See all AVG awards