Installation of AVG Free can in some cases fail with the following error message:
Local Machine: installation failed
Error: Action failed for file avgtdi(a|x).sys: starting service....
This issue is caused by another security application on the computer, which prevents AVG Free from installing its network components such as LinkScanner or E-mail Scanner. The following applications are currently known to cause this situation:
- Lavasoft AdAware (Anniversary Edition)
To allow installation along Lavasoft AdAware (Anniversary Edition), please update this application to a newer version which fixes this issue.
- eAcceleration StopSign Firewall
To allow installation along eAcceleration StopSign Firewall, please update this application to a newer version which fixes this issue. The solution is also described in the eAcceleration knowledge base at: