2924 - Detection of files in the System Volume Information folder

http://free.avg.com/us-en/faq.tpl-crp.num-2924


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Files placed in the System volume information folder are source files for the system restore function of Microsoft Windows. This function enables user to restore previous system configuration by using backup created in the past. It is possible that this backup contains files that were infected at the time of its creation.

AVG will be able to remove the infected files. If you need to remove them manually, follow these steps:

  • Close all open programs.
  • Right-click on My Computer on the Windows desktop or on the same icon in the Start menu
  • Click on the Properties option and switch to the System Restore tab.
  • Check the Turn off System Restore on all drives and confirm with OK button.
  • Restart your computer.
  • Go through the first four steps again and uncheck the Turn off System Restore option.
  • Close all open programs.
  • Right-click on Computer on the Windows desktop or on the same icon in the Start menu
  • Click the Properties option and and then click System protection in the left menu.
  • Uncheck all hard-disks in Available Disks section and confirm with OK button.
  • Restart your computer.
  • Go through the first four steps again and check all previously unchecked hard-disks in Available Diskssection.
  • Close all open programs.
  • Right-click on Computer on the Windows desktop or on the same icon in the Start menu
  • Click on the Properties option and and then click System protection in the left menu.
  • Click the Configure button and choose Delete button.
  • Confirm deletion of previous restore points.

More information about viruses can be found in the virus section in our Virus FAQ section.