A virus has been found in an archive
You can encounter situation when an information about a single infected file is displayed on more lines in the scan result. It means that the virus file is part of an archive file (ZIP, RAR, CAB...) or part of a self-extractor archive (EXE). AVG Free detects this file of course but is not able to remove this file automatically from an archive file and compress it again without this infected file or move it to the Virus Vault automatically because of data security.
We have chosen the user interaction method in this case of virus removal.
Please follow these steps to remove this kind of virus files:
1. Move it to the Virus Vault – if the size of the archive is less than 5 MB.
Choose Scan Results (run AVG -> choose History menu -> click the Scan Results item -> Double-click the desired scan result -> switch to the Infections tab). Mark the line with the infection (right-click the line with the red exclamation mark icon) -> choose the Move to Vault option.
2. Delete the archive – if the size of the archive is more than 5 MB, it is not possible to move the archive to the Virus Vault. Please make sure that this archive does not contain any important data before removing it.
Open the Scan Results (run AVG -> choose History menu -> click the Scan Results item -> Double-click the desired scan result -> switch to the Infections tab) and mark the line with the infection - right-click the line with the red and blue exclamation mark icon.
- If you right-clicked the line related to malware inside an archive, options "Heal" and/or "Move to Vault" are available. However if you select them for a file in an archive bigger than 5 MB, you will be informed that the moved object is bigger then the archive size limit, and you will be prompted to confirm deleting of the archive. Please note: The file is deleted directly and cannot be restored from the Recycle Bin.
- If you right-clicked the line related to the whole archive, you can choose also the Go to file option. This way, you will be transferred to the archive file automatically (new Microsoft Explorer window will open) and you can delete it by right-clicking on its name and choosing the "Delete" option from the menu.
Please note that if you have deleted the archive file from Microsoft Explorer, you also have to empty the Recycle Bin where the deleted archive file has been removed to:
- Double-click on the Recycle Bin icon on the desktop of your computer
- Choose File menu and the Empty Recycle Bin option