FAQ

To check if you are logged into Windows 2000 as a user with administrative rights, please:

• open menu Start -> Settings -> Control Panel
• open Users and Passwords

There will be all user accounts listed on the page. Each account is assigned to some group (Administrators, Users, etc.). Before installing or reinstalling AVG, or prior to proceeding with any action that requires administrative access, please make sure that you are logged under an account from group "Administrators".

If you are not sure under which account you work at the moment, please open the Start menu. The name of the account will be listed next to the "Log Off" option.

To check if you are logged into Windows XP as a user with administrative rights, please:

• open menu Start -> (Settings) -> Control Panel
• click "Switch to classic view" in the top left pane, if this option is available
• open User Accounts

There will be all user accounts listed on the page. Each account has some status (Computer administrator, Limited account, etc.). Before installing or reinstalling AVG, or prior to proceeding with any action that requires administrative access, please make sure that you are logged under an account with the status "Computer administrator".

If you are not sure under which account you work at the moment, please open the Start menu. The name of the account will be listed either in the title of the Start menu, or next to the "Log Off" option.

To check if you are logged into Windows Vista as a user with administrative rights, please:

• open menu Start -> (Settings) -> Control Panel
• click "Classic view" in the left pane
• open User accounts
• click "Manage another account"
  

There will be all user accounts listed on the page. Each account has assigned some status (Administrator, Standard user, etc.). Before installing or reinstalling AVG, or prior to proceeding with any action that requires administrative access, please make sure that you are logged into Windows under an account with the status "Administrator".

If you are not sure under which account you work at the moment, please open the main User Accounts page. The current user is displayed in the right part of the page.